Customer Care
Get the support you need, all day, every day of the year
Award-winning support that starts the day you sign up.
Your partners from day one
When you sign up, our Onboarding Specialists will help you learn the ins and outs of Tekxel. Then, once you’re all set up for success, we’re available to answer your questions 24/7, so you can get your job done with fewer hiccups.
We love our customers, and they love us
Our 93% first-call resolution rate means you won’t have to call us more than once to get an answer. And, 98% of our customers say they are 100% satisfied with their experience.
An award-winning team by your side
We brought home Stevie Awards for Outstanding Customer Service in 2014 and 2015. Tekxel also employs the Customer Service Professional of the year, Jeana Pondelli.
Ask us your toughest questions
See our expertise in action by giving us a call at 888-414-1988 between 9 am and 8 pm ET. Or, email us at ticketsupport@tekxel.com, and we’ll get right back to you.
Hear from our customers
What I love most about Tekxel are the people and how they have empowered us to be a better company. They show a true passion for their roles.
Bobby Russo
Ace Mulligan Homes