Customer Care

[vc_row][vc_column][vc_column_text css_animation=”none” el_id=”Sub-hd” el_class=”Sub-hd”]Get the support you need, all day, every day of the year[/vc_column_text][/vc_column][/vc_row][vc_row el_id=”menu-ppg” el_class=”menu-ppg”][vc_column width=”1/4″][/vc_column][vc_column width=”1/2″][vc_widget_sidebar sidebar_id=”cs-4″ el_id=”page_menu” el_class=”page_menu”][/vc_column][vc_column width=”1/4″][/vc_column][/vc_row][vc_row el_id=”Section-bg ” el_class=”Section-bg”][vc_column][vc_row_inner][vc_column_inner width=”1/6″][/vc_column_inner][vc_column_inner width=”2/3″][vc_single_image image=”772″ img_size=”full” alignment=”center” onclick=”link_image”][/vc_column_inner][vc_column_inner width=”1/6″][/vc_column_inner][/vc_row_inner][vc_empty_space height=”20px”][vc_column_text]

Award-winning support that starts the day you sign up.

[/vc_column_text][/vc_column][/vc_row][vc_row el_class=”Section-bg Section-bg-color”][vc_column][vc_row_inner][vc_column_inner width=”1/6″][/vc_column_inner][vc_column_inner width=”2/3″][vc_single_image image=”767″ img_size=”full” alignment=”center” onclick=”link_image”][/vc_column_inner][vc_column_inner width=”1/6″][/vc_column_inner][/vc_row_inner][vc_empty_space height=”20px”][vc_row_inner][vc_column_inner width=”1/2″][vc_column_text]

Your partners from day one

When you sign up, our Onboarding Specialists will help you learn the ins and outs of Tekxel. Then, once you’re all set up for success, we’re available to answer your questions 24/7, so you can get your job done with fewer hiccups.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″][vc_column_text]

We love our customers, and they love us

Our 93% first-call resolution rate means you won’t have to call us more than once to get an answer. And, 98% of our customers say they are 100% satisfied with their experience.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row el_class=”Section-bg” el_id=”Section-bg”][vc_column][vc_row_inner][vc_column_inner width=”1/2″][vc_column_text]

An award-winning team by your side

We brought home Stevie Awards for Outstanding Customer Service in 2014 and 2015. Tekxel also employs the Customer Service Professional of the year, Jeana Pondelli.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″][vc_column_text]

Ask us your toughest questions

See our expertise in action by giving us a call at 888-414-1988 between 9 am and 8 pm ET. Or, email us at [email protected], and we’ll get right back to you.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row el_id=”Section-bg” el_class=”Section-bg”][vc_column width=”1/6″][/vc_column][vc_column width=”2/3″ el_id=”bggbb” el_class=”bggbb”][vc_custom_heading text=”Hear from our customers.” font_container=”tag:h2|font_size:33|text_align:center”][vc_empty_space height=”12px”][vc_row_inner][vc_column_inner el_class=”clnt-ppg” width=”1/2″ el_id=”clnt-ppg”][vc_single_image image=”769″ img_size=”full” alignment=”center”][/vc_column_inner][vc_column_inner el_class=”clnt-ppg clnt-ppg-right” width=”1/2″ el_id=”clnt-ppg”][vc_raw_html el_id=”bggt” el_class=”bggt”]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[/vc_raw_html][/vc_column_inner][/vc_row_inner][/vc_column][vc_column width=”1/6″][/vc_column][/vc_row]